Terms of Service


1. Scope

Swisssticker, Schöneggstrasse 19, CH-8212 Neuhausen am Rheinfall operates an online shop under the domains www.Swisssticker.ch and Swissstickeretsy.com.

For the use of this online shop as well as the business relations between Swisssticker and its customers, the following general terms and conditions (GTC) apply in the currently available at the time of order and valid version. The offer in this online shop is exclusively for customers resident in Switzerland or Liechtenstein.

A customer is any natural or legal person who has business relations with Swisssticker. The terms and conditions, the terms of delivery and payment as well as the data protection regulations can be adapted from time to time. Swisssticker asks you to read these regulations carefully every time you visit the online shop and every time you order goods.

Only these terms and conditions apply. Conflicting, complementary or deviating terms and conditions require the express written confirmation by Swisssticker. The customer confirms that he / she has read, understood and comprehensively accepted these terms and conditions including delivery and payment conditions.

If individual provisions of these terms and conditions prove to be ineffective or unenforceable or become ineffective or unenforceable, this shall not affect the validity of the remaining provisions.


2. Information in the online shop

The online store contains information about products and services. Price and assortment changes as well as technical changes remain reserved. All information in the online shop (product descriptions, illustrations, films, dimensions, weights, technical specifications, accessory relationships and other information) is to be understood as approximate and in particular does not constitute a warranty of any characteristics or warranties unless explicitly stated otherwise. Swisssticker strives to provide all information and information in the online shop correctly, completely, up-to-date and clearly arranged, however Swisssticker can make neither expressly nor tacitly for it.
All offers in the online shop are non-binding and are not to be understood as a binding offer.
Swisssticker can not guarantee that the listed products will be available at the time of order. Therefore, all information on availability and delivery times are without guarantee and may change at any time without notice. Swisssticker.ch does not sell alcoholic beverages to young people under the age of 16 and spirits to minors under the age of 18.


3. Prices

Unless stated otherwise, Swisssticker prices include VAT, any advanced recycling fees (VRG) and copyright levies. The prices are purely net in Swiss Francs (CHF).
Any shipping costs are, where not otherwise provided, additionally charged and are to be paid by the customer. Shipping costs are shown separately in the order process.

We reserve the right to make technical changes, errors and misprints, in particular Swisssticker may make price changes at any time without prior notice. The sales prices do not include any consulting and support services.


4. Contract conclusion

The offers in the online shop are a non-binding invitation to the customer to order products and / or services from Swisssticker. With the order via the online shop including the acceptance of these terms and conditions, the customer makes a legally binding offer to conclude the contract. Orders placed are binding on the customer. Unless otherwise stated, there is no right of return.

Orders are only delivered after complete receipt of payment (exception: delivery against invoice) and if the goods are available. If, after conclusion of the contract, the ordered goods can not be delivered or can not be delivered in full, Swisssticker is entitled to withdraw from the entire contract or from a contractual part. If the customer's payment has already been received by Swisssticker, the payment will be refunded to the customer. If no payment has been made, the customer is exempted from the obligation to pay. Swisssticker is not obligated to substitute deliveries in case of contract cancellation.


5. Payment options and retention of title

The customer has the payment options specified in the order process. Swisssticker reserves the right to exclude customers from individual payment options without prior notice or to insist on prepayment.

Swisssticker can charge default interest of 5% per annum as well as a reminder fee of max. CHF 20.- per reminder in case of default of the customer. The products delivered to the customer remain the property of Swisssticker until full payment.


6. Delivery, inspection obligation, notification of defects

The deliveries will be sent by post or courier service to the delivery address specified by the customer in the order. Invoicing is done by email or by post. With the dispatch the use and risk are transferred to the customer, as far as this is legally permissible.

If the delivery is undeliverable or the customer refuses to accept the delivery, Swisssticker may terminate the contract by e-mailing the customer and setting an appropriate deadline and charging the costs for the activities.
The customer is obliged to check the delivered goods immediately after receipt of the delivery and to report any defects for which Swisssticker warrants immediately in writing by letter or email.
If Swisssticker verifies the returned goods that the goods show no identifiable defects or they are not covered by the manufacturer's warranty, Swisssticker may charge the customer for the work, the return or the possible disposal.


7. Right of withdrawal

The customer is granted a right of withdrawal for 14 calendar days after receipt of the goods. The deadline is considered met if the customer sends the written revocation by email or letter within the time limit to Swisssticker. The revocation does not require justification.

The exercise of the right of withdrawal leads to a reversal of the contract. The customer must return the goods within 10 calendar days after the cancellation in the original packaging, complete with all accessories and together with the delivery note to the business address of Swisssticker. Returns to Swisssticker are at the expense and risk of the customer.

Swisssticker reserves the right to demand reasonable compensation for damage, excessive wear or loss of value due to improper handling and to deduct the value reduction from the purchase price already paid or to charge the customer. Engraving on leather and wood can vary in color.

No right of withdrawal is granted in the following cases: If the contract is for a movable item which by its nature is not suitable for return or spoils quickly (for example, food and drink). If the contract is for a moveable item made to the consumer's specifications or clearly tailored to personal needs (such as personal engraving, embroidery, printing, etc.). If the contract relates to a movable property which, for reasons of public health or hygiene, is not suitable for return and whose seal has been removed upon receipt of the goods (for example underwear).


8. Warranty

Swisssticker endeavors to deliver goods of impeccable quality. Embroidery can vary depending on the material and color. In case of timely notified defects, Swisssticker assumes the warranty for defects and functionality of the purchased item by the customer during the statutory warranty period of usually two years from the date of delivery. It is at the discretion of Swisssticker to provide the warranty by free repair, equivalent replacement or by refund of the purchase price. Further claims are excluded.

The warranties do not cover normal wear and tear, the consequences of improper handling or damage by the customer or third parties, and defects due to external circumstances. A warranty claim expires after 1 month on commodities. Likewise, the warranty for consumable and wear parts (such as batteries, rechargeable batteries, etc.) is waived.

Swisssticker is not able to provide assurances or guarantees for the timeliness, completeness and correctness of the data as well as for the constant or undisturbed availability of the online shop, its functionalities, integrated hyperlinks and other content. In particular, neither is guaranteed nor guaranteed that the use of the online shop violates any rights of third parties that are not in the possession of Swisssticker.


9. Liability

Swisssticker excludes all liability, regardless of its legal grounds, as well as claims for damages against Swisssticker and any assistants and vicarious agents. In particular, Swisssticker shall not be liable for indirect damage and consequential damage, loss of profit or other personal, material or pecuniary damage of the customer. Reserved remains a further mandatory legal liability, for example, for gross negligence or unlawful intent.

Swisssticker uses hyperlinks only for the simplified access of the customer to other web offers. Swisssticker can neither know the content of this web site in detail, nor assume any liability or other responsibility for the content of these web pages.


10. Privacy

Swisssticker may process and use the data included in the contract to fulfill its obligations under the purchase contract and use it for marketing purposes. The data required for the performance of the service can also be passed on to commissioned service partners (logistics partners) or other third parties. Information about the payment process can be sent to Switzerland. Association Creditreform be forwarded.

Integration of the Trusted Shops Trustbadge

To display our Trusted Shops seal of approval and any collected reviews as well as to offer the Trusted Shops products for buyers after placing an order, the Trusted Shops Trust Badge is included on this website. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in the optimal marketing of our offer. The Trustbadge and the services advertised with it are offered by the Trusted Shops, Subbelrather Str. 15C, 50823 Cologne.

When the Trustbadge is called, the Web server automatically stores a so-called server log file, which can be used, for example. Your IP address, date and time of the retrieval, transferred amount of data and the requesting provider (access data) contains and documented the call. These access data will not be evaluated and automatically overwritten within seven days after the end of your page visit. Further personal data are only transferred to Trusted Shops, as far as you decide after the conclusion of an order for the use of Trusted Shops products or have already registered for the use. In this case, the contractual agreement between you and Trusted Shops applies.


11. Other provisions

Swisssticker expressly reserves the right to change these terms and conditions at any time without notice.
In the event of disputes, only material Swiss law shall be applied, excluding conflict of law rules. The UN Sales Convention (CISG, Vienna Sales Convention) is explicitly excluded.


12. Jurisdiction

The place of jurisdiction is in 8201 Schaffhausen SH, as far as the law does not provide for mandatory jurisdiction.

Version 1.4, valid since 10.12.2019